TERMS OF SERVICE
OUR AGREEMENT, CUSTOMER RESPONSIBILITIES, ORDER CONDITIONS
General Agreement
By visiting or purchasing from Classic Hardware, you agree to abide by the terms and conditions stated on this page. These Terms of Service outline the rules, responsibilities, and limitations that apply when you browse our website, place an order, or interact with our services. We request every customer to review these terms carefully, as continued use of our website implies acceptance of the policies mentioned here.
Use of Our Website
Our website is intended to provide product information, pricing details, and support to customers. You may not misuse the site by engaging in fraudulent activities, submitting false information, attempting to harm our systems, or copying our content without permission. All information shared on the website should be accurate and complete. Any unauthorized attempt to interfere with operations, pricing systems, or inventory data is strictly prohibited.
Product Information & Availability
We strive to ensure that all product descriptions, pricing, and availability details are accurate. However, certain items may vary in colour, size, or appearance depending on lighting or display settings. Availability may change based on stock, and we reserve the right to update or discontinue any product without notice. In rare situations where a listed item is no longer available, we will contact the customer for replacement or refund options.
Pricing & Billing
All prices displayed on our website or communicated through our team are subject to verification and may change without prior notice due to market conditions. In case of a pricing error or discrepancy, Classic Hardware reserves the right to cancel or adjust the order after contacting the customer. Customers are responsible for providing accurate billing information. Any unpaid balances or fraudulent payment attempts may lead to cancellation of services.
Order Acceptance
Placing an order does not automatically confirm that your order has been accepted. We may refuse or cancel any order if we find issues related to incorrect details, stock unavailability, pricing errors, or suspicious activity. Customers will be notified if further verification is required. Orders may also require prepayment depending on product type, availability, or delivery conditions.
Customer Responsibilities
Customers are expected to review product specifications carefully before placing orders. It is important to verify sizes, materials, compatibility, and quantities to avoid misunderstandings. Customers must provide correct delivery details and ensure someone is available to receive the material at the delivery location. Any delays or failed deliveries caused by incorrect information are not the responsibility of Classic Hardware.
Delivery & Risk
Once the product leaves our premises, responsibility for the item transfers to the customer or the delivery partner. Any damage occurring during transport must be reported immediately so we can assist with resolution wherever possible. Delivery timelines are estimates and may vary due to weather, traffic, availability, or other unforeseen circumstances.
Prohibited Activities
Any misuse of our services, including attempts to hack, duplicate, resell, or alter product information, is strictly prohibited. Customers must not post misleading reviews, harass staff, or create fraudulent orders. We reserve the right to restrict access or take legal action in cases of repeated violations.
Limitation of Liability
Classic Hardware is not responsible for damages arising from improper use of products, incorrect installation, or misuse of materials. We do not provide professional installation advice unless specifically stated. Our liability is limited strictly to the value of the purchased product under the applicable laws.
Changes to the Terms
We may update these Terms of Service at any time to reflect changes in our business, operations, or legal requirements. Updated terms will always appear on this page. Your continued use of our website signifies your acceptance of any revised terms.
Contact
For questions regarding these Terms of Service, customers can reach us through our website, contact number, or store address. Our team will be happy to assist you with any concerns or clarifications.